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Shipping & Returns

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Shipping & Returns

Return Policy

We Do Not Accept Exchanges / Returns our products are considered undergarments. All Sales Are Final

 

If you receive a defected or damaged product contact us within 48 hours of delivery. We will give you instructions on how to return your item.

 

We Do Not Offer Cancellations once your order has been placed, processed and confirmation email is sent with a confirmed order number.

 

If we approve a refund for any reason after products have been shipped, that refund will be given in the form of STORE CREDIT ONLY

 

Shipping Policy

Standard shipping is 7-10 business days this does not include weekends or holidays.

PLEASE ALLOW 10-14 BUSINESS DAYS DUE TO HIGH VOLUME OF ORDERS during sales and promotions. If a product is backorder we will notify you by email.

Tracking information is emailed to the email address on your order form on the day that your order ships out, you will not receive a tracking number as soon as your order is placed.

 

To ensure that your package is properly delivered and you receive shipment in a timely manner, please make sure that addresses are fully entered and correct. This includes name, mailing address and apartment number, letter and suite. If your order is returned due to address being incorrect you will have to pay a re ship fee to have your order re shipped refund request are not accepted.

Orders with different billing and shipping has to be verified, please contact customer service.

If your tracking information states that your package was delivered and you have not received it. You must contact the delivery carrier (USPS) and address the issue directly with them. Waist Snatchers does not accept responsibility for packages that have been stated as delivered by carrier. We do not issue refunds or credits for packages that the carrier confirms as delivered.

Custom Fees these fees are the responsibility of the customer. If the package is abandon or returned due to the customer not paying their custom taxes, we will refund the the order MINUS original shipping and 10% Restocking fee

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